Job Description-Manager-Information Systems
Classified Position
October 14, 2003
CLASS TITLE: MANAGER - INFORMATION SYSTEM
BASIC FUNCTION:
Under the direction of the Director-Information Technologies, plan, organize, coordinate, supervise and implement information system applications; supervise employees providing assistance to District-wide users in identifying requirements and resolving computer-related needs and problems; oversee the designing, planning, and implementation of classified staff information system training; train, supervise and evaluate assigned staff.
REPRESENTATIVE DUTIES:
Plan, organize, coordinate and oversee day-to-day maintenance information system functions encompassing VAX, information system servers, and personal workstations. E
Supervise all office operations during the absence of the Director-Information Technologies. E
Consult with District personnel, administrators and outside contractors to coordinate, prioritize and schedule information systems projects. E
Supervise and evaluate the performance of assigned staff; assign and review work and participate in the selection of new personnel as assigned; recommend and participate in disciplinary action as needed. E
Develop and prepare work schedules; review information system reports to determine future upgrades; prioritize and coordinate duties and assignments to assure effective workflow and facilitate operations. E
Follow-up on orders with District personnel to assure timely and proper payment for supplies and services purchased. E
Communicate with vendors, contractors, and technical experts regarding information system operations and activities, hardware, software specifications, scheduling and District policies and procedures. E
Assist in the coordination of large projects, such as systems migration and major technology upgrades. E
Read and coordinate interpretation and application of technological requirements concerning data systems security. E
Prepare and maintain records, files, logs and reports related to personnel, inventory, supplies, work requests, work performed and safety issues. E
Monitor and evaluate system access for security in conjunction with District firewall protocols; investigate vandalism caused by unauthorized access as necessary. E
Assist in determining needed equipment, materials and supplies for the District information system operations; requisition a wide variety of necessary hardware/software and supplies, and equipment. E
Provide technical expertise and respond to complex questions or complaints regarding the usage of the District business system. E
Provide technical expertise and respond to complex questions or complaints regarding the usage of the District student information system. E
Plan and coordinate the program changes, new programs and procedures impacting information systems production with assigned staff and District personnel. E
Perform related duties as assigned.
KNOWLEDGE AND ABILITIES:
KNOWLEDGE OF:
Modern management and supervision practices.
High volume production equipment including line printers, high speed laser printers, scanners and related software.
Basic principles of computer operations.
Proper operation of a storage computer and its peripherals.
Methods of restoring files from back-up copies.
Methods of record-keeping and office practices and procedures.
Operational procedures and corrective action to take in case of equipment malfunction.
Record-keeping techniques.
Technical aspects of field of specialty.
Interpersonal skills using tact, patience and courtesy.
Methods of data storage.
District organization, operations, policies and objectives.
ABILITY TO:
Interpret, apply and explain law, procedures and regulations pertaining to information system procedures and policies.
Operate computer workstation and peripheral equipment.
Monitor hardware/software operations.
Analyze difficult situations accurately and adopt an effective course of action.
Define and create schedules and timelines.
Maintain records and generate numerous reports.
Provide complex oral and written directions.
Work independently.
Communicate effectively both orally and in writing.
Train and provide work direction to others.
Establish and maintain cooperative and effective working relationships with others.
EDUCATION AND EXPERIENCE:
Any combination equivalent to: Bachelor’s degree in computer science or a technology-related field and four years related experience, including three years in a supervisory capacity.
WORKING CONDITIONS:
ENVIRONMENT:
Office environment.
PHYSICAL ABILITIES:
Bending, pushing, moving, lifting heavy objects, dexterity of hands and finger to operate a computer keyboard, hearing and speaking to exchange information, seeing to observe and diagnose hardware/software problems, and bending at the waist to work on equipment.
